EAC-225

EXECUTIVE LEADERSHIP SUMMARY: Highly skilled executive leadership in Client Services, Business Development, Sales & Marketing, Program Management, Continuous Process Improvement and Agency Growth, with over 25 years of experience in the insurance industry. 

Motivated and persistent self-starter with extensive experience in client services, new business and client development, contract negotiations, project management, new product implementation, root cause and corrective action, product support, and the ability to identify value add opportunities. 

Proven record of process improvement by partnering with employees and leading them through their individual growth and development plans thereby improving agency performance. 

Key significant achievements attained with the development of client services, sales and business development mentorship and management resulting in improved retention of commission and service fees. 

Collaborative problem solver with a strong technical approach. Continuous improvement mindset with a strong belief in client relationship building, development and support. Proven track record of being able to seek out and close on significant new market opportunities for growth and development of the independent insurance agency.

PROFESSIONAL EXPERIENCE

Vice President – Construction Team Leader

• Manage an $18 million income book of construction clients. Premiums ranged between $200,000 to $3.5 Million
• Provide all areas of client service including risk management, retention, marketing and brokerage services
• Lead, manage and mentor a staff of 35 professionals that has developed into an extraordinary team
• Manage WC and P&C claim teams including overseeing client advocacy and stewardship reports.

Achievements

• Set and achieve standards of excellence for each team member improving client retention to 98%.
• Successfully developed and executed a training program for onboarding eight recruits from other industries.
• Implement service team onboarding of West Coast acquisitions.
• Develop workflows for EPIC system including design changes, delivery, customer service and support.

For additional information or to obtain a resume on this Insurance Professional...

Contact Fred Gorman at 1-631-588-4200 Between 8AM & 9PM or Email Fred@GormanPersonnel.com

Or Terry Sanders day or evening call -516-496-4573 or email arielpc@optonline.net